Help for your computer
Remote technical support
Open a ticket, tell us when you're available and share your RustDesk ID. You control when the technician connects to your computer.
How it works
1. Contact us
Open a ticket in the portal and describe the problem with your computer.
2. Remote connection
Download RustDesk for Windows, Mac or Linux and send its ID from the ticket. You approve the connection on your computer.
3. Problem resolution
A technician diagnoses the problem during the session you approve.
4. Confirmation
The result and next steps are written in the ticket.
What we solve remotely
PC/Laptop/Mac configuration
Windows installation and reinstallation
Email troubleshooting (Outlook/Gmail)
Antivirus and security maintenance
Data backup and recovery
Printer and device configuration
VPN setup and troubleshooting
Microsoft 365 / Google Workspace
Network and internet issues
PC performance optimization
Have a problem right now?
Open a ticket and send your RustDesk ID when your computer is ready to connect.